Returns & Exchanges

We want you to love your Cynthia Rowley purchase; however, if you are not perfectly satisfied, we accept returns and exchanges on full-price, unworn merchandise within 14 days of the delivery date. Please note that items marked as final sale or intimate apparel are not eligible for return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your request is authorized, download and print the pre-paid shipping label provided via email.

3

Pack Your Items

Securely place the items in their original packaging with all designer tags attached to ensure your return is processed successfully.

4

Drop Off and Track

Affix the label to your package and drop it off at any authorized carrier location, then track your refund progress through our automated notifications.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing