Frequently Asked Questions
Everything you need to know about shopping Cynthia Rowley.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their items sooner.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I care for my Cynthia Rowley wetsuit?
To maintain the quality of your wetsuit, rinse it with fresh water after every use, avoid direct sunlight when drying, and never use a washing machine or dryer.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure quick delivery. Therefore, we are unable to modify or cancel orders. Please double-check your sizing and address before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.